Support Center

Welcome to the Rightsline Support Center

Portals

  1. Avails Processing

    This is only for Studios to send in avails.

  2. Rightsline Customer Support

    Create Rightsline support tickets here.

  3. Filmtrack Support

    Welcome! You can raise a request for Filmtrack Support using the options provided.

  4. Alliant Support

    Welcome! You can raise a request for Alliant Support using the options provided.

  5. RoyaltyZone Customer Support

    Welcome! You can raise a request for RoyaltyZone Customer Support using the options provided.

  6. Storefront Support

    Welcome! You can raise a Storefront Support request from the options provided.

  7. Jaguar Customer Support

    Welcome! You can raise a request for Jaguar Customer Support using the options provided.

Suggested forms

  • General Assistance/Support in Rightsline Customer Support

    Rightsline Application Support

  • General Assistance/Support in Filmtrack Support
  • Reporting Support in Rightsline Customer Support

    Submit all reporting issues here!

  • General Assistance/Support in RoyaltyZone Customer Support
Powered by Jira Service Management
{"xsrfToken":"5fadd330b334c62e6b20c2860f6d50500bbbcd3c_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c9790c6a-7840-476c-8ef6-7a2aaa2f1b62/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZDI5NjVjYi1kZWRiLTQ3Y2ItOGMyNS02YzgyYWYxYzA4YjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM5NzkwYzZhLTc4NDAtNDc2Yy04ZWY2LTdhMmFhYTJmMWI2MiI6WyJyZWFkIl19LCJleHAiOjE3Mzg3NDU2MzUsIm5iZiI6MTczODc0NTAzNX0.bwHBiqXz2QPTRFnwRWNha6cqjtzD8YKkWRY8hWXg0Vg&client=8d2965cb-dedb-47cb-8c25-6c82af1c08b0&mode=fit","logoId":"c9790c6a-7840-476c-8ef6-7a2aaa2f1b62","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Rightsline Support Center","sharedPortalName":"Support Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Rightsline Support Center","sharedPortalName":"Support Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#412c80","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/6120024b-6d03-48d9-b605-8ee52d373b3c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZDI5NjVjYi1kZWRiLTQ3Y2ItOGMyNS02YzgyYWYxYzA4YjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjYxMjAwMjRiLTZkMDMtNDhkOS1iNjA1LThlZTUyZDM3M2IzYyI6WyJyZWFkIl19LCJleHAiOjE3Mzg3NDU2MzUsIm5iZiI6MTczODc0NTAzNX0.lEW3ulNAE3XuzDvYmcrnAf_YTlPboIavNrgUKe1vIcw&client=8d2965cb-dedb-47cb-8c25-6c82af1c08b0&height=300&mode=fit","bannerMediaApiFileId":"6120024b-6d03-48d9-b605-8ee52d373b3c","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=rightsline","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"5fadd330b334c62e6b20c2860f6d50500bbbcd3c_lout","baseUrl":"https://rightsline.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://rightsline.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"2147483647","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"8d2965cb-dedb-47cb-8c25-6c82af1c08b0","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"8fef6b4b85c54564b88b78983637f1ff","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}