Support Center

Welcome to the Rightsline Support Center

Portals

  1. Avails Processing

    This is only for Studios to send in avails.

  2. Rightsline Customer Support

    Create support tickets for the Rightsline application here.

  3. Filmtrack Support

    Welcome! You can raise a request for Filmtrack Support using the options provided.

  4. RSG Customer Support

    Welcome! You can raise a request for RSG Customer Support using the options provided.

  5. Alliant Support

    Welcome! You can raise a request for Alliant Support using the options provided.

  6. RoyaltyZone Customer Support

    Welcome! You can raise a request for RoyaltyZone Customer Support using the options provided.

  7. Audience Customer Support

    Welcome! You can raise a request for Audience Customer Support using the options provided.

  8. Storefront Support

    Welcome! You can raise a Storefront Support request from the options provided.

  9. Jaguar Customer Support

    Welcome! You can raise a request for Jaguar Customer Support using the options provided.

Suggested forms

  • General Assistance/Support in Rightsline Customer Support

    Request assistance with application issues or general questions

  • General Assistance/Support in Alliant Support

    Request assistance with application issues or general questions

  • General Assistance/Support in RSG Customer Support

    Request assistance with application issues or general questions

  • Reporting Support in Rightsline Customer Support

    Request assistance with reporting issues or questions

Powered by Jira Service Management
{"xsrfToken":"d328a7106ca6f3efb82cbff19bef81eae87df8a7_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c9790c6a-7840-476c-8ef6-7a2aaa2f1b62/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZDI5NjVjYi1kZWRiLTQ3Y2ItOGMyNS02YzgyYWYxYzA4YjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM5NzkwYzZhLTc4NDAtNDc2Yy04ZWY2LTdhMmFhYTJmMWI2MiI6WyJyZWFkIl19LCJleHAiOjE3NTA4MDkxNTAsIm5iZiI6MTc1MDgwODU1MH0.SaIZMA3Sawoy-FMekmNmmYUvh8hUg29gHxhRC_G9Qmw&client=8d2965cb-dedb-47cb-8c25-6c82af1c08b0&mode=fit","logoId":"c9790c6a-7840-476c-8ef6-7a2aaa2f1b62","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Rightsline Support Center","sharedPortalName":"Support Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Rightsline Support Center","sharedPortalName":"Support Center","localeDisplayName":"English (United States)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#412c80","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/6120024b-6d03-48d9-b605-8ee52d373b3c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZDI5NjVjYi1kZWRiLTQ3Y2ItOGMyNS02YzgyYWYxYzA4YjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjYxMjAwMjRiLTZkMDMtNDhkOS1iNjA1LThlZTUyZDM3M2IzYyI6WyJyZWFkIl19LCJleHAiOjE3NTA4MDkxNTAsIm5iZiI6MTc1MDgwODU1MH0.46azbY3L25nVxDvqEUtklV10vr-qK9dlnAdxdUPbCe0&client=8d2965cb-dedb-47cb-8c25-6c82af1c08b0&height=300&mode=fit","bannerMediaApiFileId":"6120024b-6d03-48d9-b605-8ee52d373b3c","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=rightsline","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"d328a7106ca6f3efb82cbff19bef81eae87df8a7_lout","baseUrl":"https://rightsline.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://rightsline.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"2147483647","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"8d2965cb-dedb-47cb-8c25-6c82af1c08b0","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"f0287a9c7686457faa5bee6a82568628","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}