{"xsrfToken":"976eb99c418026786006b932f422c5f0433ebd3e_lout","branding":{"id":"51","key":"alls","name":"Alliant Support","portalBaseUrl":"/servicedesk/customer/portal/51","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/51/43","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#3e2578","headerLinkHoverBGColor":"#3e2578","headerBadgeColor":"#3e2578"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c9790c6a-7840-476c-8ef6-7a2aaa2f1b62/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZDI5NjVjYi1kZWRiLTQ3Y2ItOGMyNS02YzgyYWYxYzA4YjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM5NzkwYzZhLTc4NDAtNDc2Yy04ZWY2LTdhMmFhYTJmMWI2MiI6WyJyZWFkIl19LCJleHAiOjE3NjMxODkwODgsIm5iZiI6MTc2MzE4ODQ4OH0.xZ2HeGmfY_Cqq63txX_ZOPCUVg2R4798GbsCmMkdfgE&client=8d2965cb-dedb-47cb-8c25-6c82af1c08b0&mode=fit","logoId":"c9790c6a-7840-476c-8ef6-7a2aaa2f1b62","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Rightsline Support Center","sharedPortalName":"Support Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Rightsline Support Center","sharedPortalName":"Support Center","localeDisplayName":"English (United States)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#412c80","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/6120024b-6d03-48d9-b605-8ee52d373b3c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZDI5NjVjYi1kZWRiLTQ3Y2ItOGMyNS02YzgyYWYxYzA4YjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjYxMjAwMjRiLTZkMDMtNDhkOS1iNjA1LThlZTUyZDM3M2IzYyI6WyJyZWFkIl19LCJleHAiOjE3NjMxODkwODgsIm5iZiI6MTc2MzE4ODQ4OH0.bLE3QEtGZMAu58JZA5fqVcm_-cdTu6yq2QKlTkBKsfw&client=8d2965cb-dedb-47cb-8c25-6c82af1c08b0&height=300&mode=fit","bannerMediaApiFileId":"6120024b-6d03-48d9-b605-8ee52d373b3c","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"51","key":"alls","projectId":11633,"serviceDeskId":51,"name":"Alliant Support","description":"<p>Welcome! You can raise a request for Alliant Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/51","reqTypes":[{"id":"628","name":"Advancement Request","descriptionHtml":"<p>This Advancement Requirement Document outlines the scope, objectives, and detailed requirements necessary to assess and complete the advancement work described herein. The information captured in this document will serve as the foundation for preparing a formal Statement of Work (SOW) and developing an associated effort estimate.</p>\n<p>The requirements specified are considered preliminary and are subject to refinement through discovery and consultation with relevant stakeholders. These requirements will be used to define deliverables, establish timelines, allocate resources, and inform contractual obligations related to the advancement effort.</p>\n<p>Unless otherwise noted, all work referenced in this document is assumed to be within the standard advancement framework, and any change requests, scope expansions, or new requirements introduced after the finalization of this document may be subject to additional review, reprioritization, and a formal change control process.</p>\n<p>By aligning on the items outlined within this document, all parties acknowledge a mutual understanding of the scope of work required to proceed with estimation, planning, and execution.</p>","callToAction":"Advancement Request","introHtml":"<p>Request changes to configuration or new configuration</p>","icon":12803,"iconUrl":"https://rightsline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12803","groups":[61],"key":""},{"id":"625","name":"API","descriptionHtml":"","callToAction":"API","introHtml":"<p>Request assistance with the API and Integration related topics such as SNS/SQS</p>","icon":12801,"iconUrl":"https://rightsline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12801","groups":[61],"key":""},{"id":"624","name":"Feature Request","descriptionHtml":"","callToAction":"Feature Request","introHtml":"<p>Suggest a new feature</p>","icon":12832,"iconUrl":"https://rightsline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12832","groups":[61],"key":""},{"id":"295","name":"General Assistance/Support","descriptionHtml":"","callToAction":"General Assistance/Support","introHtml":"<p>Request assistance with application issues or general questions</p>","icon":12800,"iconUrl":"https://rightsline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12800","groups":[61],"key":""},{"id":"626","name":"Reporting Support","descriptionHtml":"","callToAction":"Reporting Support","introHtml":"<p>Request assistance with reporting issues or questions</p>","icon":12816,"iconUrl":"https://rightsline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12816","groups":[61],"key":""},{"id":"296","name":"Alliant Support (Email)","descriptionHtml":"","callToAction":"Alliant Support (Email)","introHtml":"<p>Open a new request</p>","icon":12232,"iconUrl":"https://rightsline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12232","groups":[],"key":""},{"id":"314","name":"Bug","descriptionHtml":"","callToAction":"Bug","introHtml":"<p>Open a new request</p>","icon":12973,"iconUrl":"https://rightsline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12973","groups":[],"key":""},{"id":"627","name":"How to?","descriptionHtml":"","callToAction":"How to?","introHtml":"","icon":12825,"iconUrl":"https://rightsline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12825","groups":[],"key":""}],"reqGroups":[{"id":61,"name":"General"}],"orderMapping":{"61":[295,626,625,628,624]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":51,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ALCS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZDI5NjVjYi1kZWRiLTQ3Y2ItOGMyNS02YzgyYWYxYzA4YjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExNjMzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjMxODk2ODgsIm5iZiI6MTc2MzE4ODQ4OCwiYW5vbklkIjoiYW5vbi11c2VyIn0.NRT5CL3KtixUpAJh-7VYlX0w1T-LxuqlqlOKxIiCAzo","targetCollection":"upload-project-11633","endpointUrl":"https://api.media.atlassian.com","clientId":"8d2965cb-dedb-47cb-8c25-6c82af1c08b0","tokenDurationInMins":20}},"sharedPortal":{"name":"Support Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://rightsline.atlassian.net/wiki","kbLinkDomainURLs":["https://rightsline.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:zest-screen-recording__zest-portal-request-create-property-content","name":"","html":"<div class=\"ap-container\" id=\"ap-zest-screen-recording__zest-portal-request-create-property-content\">\n\n <div class=\"ap-content \" id=\"embedded-zest-screen-recording__zest-portal-request-create-property-content\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"zest-screen-recording\",\n \"uniqueKey\":\"zest-screen-recording__zest-portal-request-create-property-content\",\n \"key\":\"zest-portal-request-create-property-content\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.request.create.property.panels\", \"title\":\"\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://app.birdie.so/jira/app?project_key=ALCS&project_id=11633&xdm_e=https%3A%2F%2Frightsline.atlassian.net&xdm_c=channel-zest-screen-recording__zest-portal-request-create-property-content&cp=&xdm_deprecated_addon_key_do_not_use=zest-screen-recording&lic=none&userAccess=true&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI0MTRjZjlmNTA0NWEzNDkyN2YzOWFjMmJiNWMxMGMyNDE4Nzg3YWRiYTZlZWMxMGU4M2EzOWYyNmJkZTlkZTJlIiwiaXNzIjoiamlyYTpiMzZmZGI0OC0xZDM2LTQwNmItYTYwYS0xMGQ5ZTg4Y2Y3N2UiLCJjb250ZXh0Ijp7fSwiZXhwIjoxNzYzMTg5Mzg4LCJpYXQiOjE3NjMxODg0ODh9.AbBVdFOf0W4JKH9BzOXS9xcvQq8ukli6bZ84sAlqnuI\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImppcmE6YjM2ZmRiNDgtMWQzNi00MDZiLWE2MGEtMTBkOWU4OGNmNzdlIiwiY29udGV4dCI6eyJuYXYiOnsiaXNOZXdOYXZpZ2F0aW9uIjp0cnVlfSwidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvcmlnaHRzbGluZS5hdGxhc3NpYW4ubmV0IiwiZGlzcGxheVVybFNlcnZpY2VkZXNrSGVscENlbnRlciI6Imh0dHBzOlwvXC9yaWdodHNsaW5lLmF0bGFzc2lhbi5uZXQifSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IkFMQ1MiLCJpZCI6IjExNjMzIn19fSwiZXhwIjoxNzYzMTg5Mzg4LCJpYXQiOjE3NjMxODg0ODh9.aE2JUVmh5xLxl-eXv-2eIxiOiM_ly-oWjzeAIKuVLFY\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://rightsline.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://rightsline.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"ALCS\\\",\\\"id\\\":\\\"11633\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"ALCS\\\",\\\"project.id\\\":\\\"11633\\\",\\\"servicedesk.serviceDeskId\\\":\\\"51\\\"}\",\n \"timeZone\":\"America/Los_Angeles\",\n \"origin\":\"https://app.birdie.so\",\n \"hostOrigin\":\"https://rightsline.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"legacyPropertyPanels":[]}}}